Caree Hotel
Hotel Terms & Conditions

Terms of Service

Effective: October 2026 • Caree Hotel Management System (CHMS)

1. Agreement to Terms

By accessing or booking through the Caree Hotel Management System website, whether directly or through staff-assisted walk-in booking, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, you should refrain from booking or utilizing the portal.

2. Reservations & Micro-Pricing Add-Ons

Caree Hotel offers dynamic micro-pricing options allowing guests to tailor their experience:

  • Room Base Rates: Rates for Standard Rooms (₱1,500), Standard Premium Rooms (₱1,900), and Family Rooms (₱2,700) are set dynamically and include basic occupancy provisions.
  • Custom Ambiance: Cozy Ambiance (+₱500) and Romantic Ambiance (+₱1,000) selections must be confirmed upon booking to ensure preparation prior to arrival.
  • Curated Food Packages: Selected dining packages (+₱1,500) will be coordinated with hotel dining staff.
  • Floor Preference: While we endeavor to fulfill preferred floor requests (Floors 1 through 4), allocations are subject to actual room availability at check-in time.

3. 2-Tier Reminder & Expiration Policy

To ensure fair room inventory access for all travelers:

  • 12-Hour & 3-Hour Reminders: Guests will receive notification reminders prior to their expected check-in time.
  • 24-Hour Grace Period: Unconfirmed pending bookings exceeding twenty-four (24) hours past the scheduled arrival without prior advice will be automatically cancelled by the system to release the room back to available inventory.

4. Check-In & Check-Out Regulations

  • Standard Check-in: 2:00 PM onwards. All arriving guests must present a valid government-issued ID matching the registered name.
  • Standard Check-out: 12:00 PM (Noon). Late check-outs must be requested in advance and are subject to availability and supplementary fees.
  • Early Check-Out: Early checkouts will be processed and logged in the system with staff confirmation.

5. Guest Conduct & Property Care

Guests are responsible for exercising reasonable care on hotel premises. Damaged furniture, missing room inventory, or violations of hotel tranquility may incur replacement charges assessed by hotel management.

6. System Integrity & Security

Users agree not to tamper with booking mechanisms, inject unauthorized scripts, or bypass role permissions. System administrators actively monitor all system operations via audit logging to protect user accounts and hotel records.

7. Governing Law

These Terms of Service are governed by the laws of the Republic of the Philippines. Any disputes arising in connection with reservations or services shall be submitted to the competent courts of Sorsogon Province.